Privacy Policy

Effective Date: September 1, 2025

Company Name: Stonevale Exterior Co.

Business Address: 5400 Cole Ln, College Station, TX 77845

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• - Personal Identifiers:Name, email address, phone number, address.
• - Device Information:: IP address, browser type, and operating system.
• - Usage Data: Pages visited, time spent on the site, clickstream data.
• - Service Information:Project details you provide for quotes or services.

Phone numbers submitted through our contact forms may be used to send SMS/text messages related to your service inquiry.

2. How We Use Your Information

We use the collected data for the following purposes:

• - To provide and manage our exterior cleaning services.
• - To respond to inquiries, provide quotes, and schedule services.
• - To send updates about appointments, invoices, or service changes.
• - To analyze site usage and improve website functionality and performance.
• - To comply with legal obligations.

3. SMS/Text Message Communications

By providing your phone number on our website forms, you consent to receive SMS/text messages from Stonevale Exterior Co. These messages may include:

• - Appointment confirmations and reminders
• - Quote follow-ups and service updates
• - Scheduling notifications

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP to any message. After opting out, you will receive one final confirmation message.

We collect phone numbers for the purpose of providing quotes, scheduling services, and sending appointment-related communications.

No mobile information, including phone numbers and SMS opt-in data, will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with any third parties under any circumstances. The exclusions in Section 4 below regarding service providers do not apply to mobile information or SMS opt-in data.

For questions about our SMS practices, contact us at info@stonevaleexterior.com

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• - Service Providers: Third-party vendors that help us operate the website, process payments, or perform business-related functions.
• - Legal Authorities: If required by law, subpoena, or to protect our rights.

5. Third-Party Services and Advertising

• We do not host third-party ads on our website.
• - We may use tools like Google Analytics for website traffic monitoring. These tools may collect data via cookies or similar technologies.
• - Please refer to the privacy policies of any third-party tools we use for additional information.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• - Secure socket layer (SSL) encryption.
• - Limited access to personal data by authorized personnel.
• - Firewalls and regular website security monitoring.

- However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Our services and website are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

8. Your Rights and Choices

You have the right to:

• - Access the personal information we hold about you.
• - Rectify any inaccurate or incomplete information.
• - Erase your data, subject to legal or contractual obligations.

To exercise these rights, please contact us using the contact information below.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy, you may contact us at:

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage users to check this page regularly to stay informed.